Privacy Policy

CourtMe, Inc. ("CourtMe," "we," "us," or "our") is a Delaware C-Corporation with its principal place of business in Houston, Texas. We operate the courtme.ai platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using courtme.ai, you consent to the practices described in this policy. If you do not agree, please do not use our services.

TL;DR — Plain Language Summary

We want you to understand our privacy practices without reading pages of legal text. Here is the short version:

• What we collect: Your profile information, photos, conversations with Courtney (our AI matchmaker), date feedback, identity verification data, device and usage information, and payment details.
• How we use it: To match you with compatible people, coordinate dates, verify your identity, keep the platform safe, and improve our service. We also use your data—including profile content, photos, match decisions, and date outcomes—to train and improve our AI matchmaking models.
• Who we share it with: Our service providers (hosting, payments, ID verification), your matches (limited profile info only), and advertising partners including Meta (Facebook/Instagram) and Google for targeted advertising and analytics. Under California law, sharing data with advertising partners may be considered a "sale" or "sharing" of personal information.
• Your rights: You can access, correct, or delete your data. You can opt out of AI training, opt out of the sale or sharing of your personal information, and manage your cookie preferences. California residents have additional rights under the CCPA/CPRA.
• How to opt out: Visit our Do Not Sell or Share page, email privacy@courtme.ai, or use the Global Privacy Control signal in your browser.

Now for the full details:

§1 Information We Collect

1.1 Information You Provide

• Account and profile information: name, email address, age, gender, city, photos, and preferences you share during onboarding and profile creation
• Voice and text input: information you share with Courtney, our AI matchmaker, during the onboarding process, matching conversations, and ongoing interactions
• Date feedback: preferences, ratings, and outcome feedback you provide after dates
• Communications: messages you send to us, including support emails, feedback, and in-app communications
• Payment information: billing details and transaction records processed through our third-party payment provider (we do not store full payment card numbers on our servers)

1.2 Information Collected Automatically

• Device information: browser type, operating system, device identifiers, screen resolution, and language preferences
• Usage data: pages visited, features used, timestamps, session duration, referring URLs, and click patterns
• IP address and city-level location: derived from your IP address or your city selection during onboarding (we do not collect precise GPS location without your explicit consent)
• Cookies and similar technologies: as described in Section 8 below

1.3 Information from Third Parties

• Analytics providers: aggregated and device-level data from Google Analytics about how users interact with our platform
• Identity verification providers: confirmation of identity and age verification results from our third-party verification partner
• Advertising platforms: conversion data and audience information from Meta Platforms and Google to measure advertising effectiveness

1.4 Sensitive Personal Information

We may collect the following categories of sensitive personal information:

• Racial or ethnic origin: may be inferred from photos for the purpose of match preferences. Providing this information is optional, and you may choose not to include photos that reveal this information.
• Sexual orientation and gender identity preferences: collected as part of your matching preferences to provide relevant matches
• Precise geolocation: collected only during dates when you opt into our live location safety feature, and only with your explicit consent

§2 How We Use Your Information

• To provide, operate, and improve our matchmaking service
• To power AI-based matching through Courtney, our AI matchmaker
• To verify your identity and enforce age requirements (18+)
• To coordinate dates, facilitate the booking process, and provide date logistics
• To send you service-related communications (match notifications, date confirmations, safety alerts)
• To analyze usage patterns and improve user experience
• To measure and improve our advertising campaigns through Meta Pixel and Google Analytics/Ads
• To enforce our Terms of Service and protect against fraud, harassment, or abuse
• To comply with legal obligations and respond to lawful requests

2.1 AI Model Training

We use your profile content, photos, match decisions, and date outcome feedback to train and improve our AI matchmaking models. This helps us make better matches for all users. You may opt out of AI model training as described in Section 7.1 below.

§3 How We Share Your Information

3.1 Service Providers

We share information with third-party service providers who assist us in operating our platform, including:

• Identity verification providers
• Payment processors
• Cloud hosting and infrastructure providers
• Analytics services
• Customer support tools

These providers are contractually obligated to use your data only to perform services on our behalf and in accordance with this Privacy Policy.

3.2 Advertising Partners — "Sale" or "Sharing" of Personal Information

Under California law (CCPA/CPRA), sharing personal information with advertising partners for targeted advertising may constitute a "sale" or "sharing" of personal information. We share the following categories of information with advertising partners:

• Meta Platforms, Inc. (Facebook/Instagram): Device identifiers, browsing activity, and conversion events via the Meta Pixel for ad targeting and measurement.
• Google LLC: Device identifiers, browsing activity, and conversion events via Google Analytics and Google Ads for ad targeting and measurement.

You have the right to opt out of this sale or sharing. Visit our Do Not Sell or Share My Personal Information page to exercise this right. We also honor Global Privacy Control (GPC) browser signals as a valid opt-out request.

3.3 Your Matches

We share limited profile information with your matches as necessary for the matching and dating experience. We never share your full name, government ID, contact details, or payment information with other users unless you choose to share that information directly.

3.4 Legal Compliance and Safety

We may disclose your information when we believe in good faith that disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or enforceable governmental request
• Enforce our Terms of Service or investigate potential violations
• Detect, prevent, or address fraud, security issues, or technical problems
• Protect the rights, property, or safety of CourtMe, our users, or the public
• Cooperate with law enforcement in connection with safety concerns, including reporting to the National Center for Missing & Exploited Children (NCMEC)

§4 Identity Verification

We require all users to complete identity verification. ID verification data is:

• Processed by our secure third-party verification provider
• Used solely to confirm your identity and age (18+)
• Not shared with other users or third parties for marketing purposes
• Retained for 5 years after account closure for safety and legal compliance purposes, then securely deleted

§5 Location Data

Our safety features include optional live location sharing with a trusted contact during dates. This data is:

• Only activated with your explicit consent
• Shared only with contacts you designate
• Not stored after the date concludes
• Never sold or shared with advertisers

City-level location data (derived from your IP address or your selection during onboarding) is used for matching purposes and is not considered precise geolocation.

§6 Your Privacy Rights

6.1 All Users

Regardless of where you live, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of certain data processing activities, including AI model training
• Request a human review of any automated decision that significantly affects your account
• Data portability (receive your data in a structured, commonly used format)

To exercise any of these rights, contact us at privacy@courtme.ai.

6.2 California Residents (CCPA/CPRA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to know: You may request the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purpose for collecting or selling it, and the categories of third parties with whom we share it.
• Right to delete: You may request that we delete personal information we have collected from you, subject to certain legal exceptions.
• Right to correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to opt out of sale or sharing: You may opt out of the "sale" or "sharing" of your personal information for targeted advertising by visiting our Do Not Sell or Share page or by enabling Global Privacy Control (GPC) in your browser.
• Right to limit use of sensitive personal information: You may request that we limit our use and disclosure of your sensitive personal information to uses necessary to perform our services.
• Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights. You will not receive different pricing, a different quality of service, or be denied service for exercising your rights.

To submit a verifiable consumer request, email privacy@courtme.ai. We will verify your identity before processing your request, and we will respond within 45 days (or up to 90 days with notice if reasonably necessary).

6.3 Other U.S. State Rights

Residents of Texas, Colorado, Connecticut, Virginia, and Utah may have additional privacy rights under their respective state privacy laws, including the right to access, delete, correct, and opt out of targeted advertising and the sale of personal data. To exercise these rights, contact us at privacy@courtme.ai.

6.4 International Users

courtme.ai is operated from the United States and is intended for users in the United States. We do not specifically target or solicit users in the European Union or other international jurisdictions. If you access our services from outside the United States, you do so at your own initiative and are responsible for compliance with local laws.

§7 Your Choices and Opt-Outs

7.1 AI Training Opt-Out

You may opt out of having your data used to train our AI models by emailing privacy@courtme.ai with the subject line "AI Training Opt-Out." We will process your request within 15 business days. Opting out will not affect your ability to use the service, though match quality may be impacted.

7.2 Do Not Sell or Share

You may opt out of the sale or sharing of your personal information for targeted advertising by visiting our Do Not Sell or Share My Personal Information page. We also honor Global Privacy Control (GPC) browser signals as a valid opt-out of the sale and sharing of personal information. When we detect a GPC signal, we will treat it as a request to opt out for that browser and device.

7.3 Marketing Communications

You can opt out of promotional emails by clicking the "unsubscribe" link included at the bottom of every marketing email we send. Please note that even if you opt out of marketing communications, we will still send you service-related messages (such as match notifications, date confirmations, and safety alerts).

7.4 Cookie Preferences

You can manage your cookie preferences through our cookie consent banner, which appears when you first visit our site. You may also adjust your preferences at any time through your browser settings. See Section 8 for more details.

§8 Cookies and Tracking Technologies

We use the following categories of cookies and tracking technologies:

• Essential cookies: Required for core functionality, including authentication, security, and remembering your preferences. These cannot be disabled.
• Analytics cookies (Google Analytics): Help us understand how users interact with our platform, including pages visited, session duration, and feature usage. This data is used to improve our service.
• Advertising cookies (Meta Pixel, Google Ads): Used for targeted advertising and conversion measurement. These cookies allow Meta and Google to show you relevant ads and help us measure the effectiveness of our advertising campaigns.

You can manage your cookie preferences through our cookie consent banner. If your browser sends a Global Privacy Control (GPC) signal, we will automatically opt you out of analytics and advertising cookies.

§9 Data Retention

We retain your information for different periods depending on the type of data and the purpose for which it was collected:

• Active account data: Retained while your account is active, plus up to 2 years after you submit a deletion request, to allow for processing, fraud prevention, and legal compliance.
• AI training data: Data used to train and improve our AI models may be retained in anonymized or aggregated form indefinitely. If you submit an AI training opt-out request, we will cease using your personally identifiable data for future training within 15 business days, though previously trained models are not affected.
• Identity verification records: Retained for 5 years after account closure for safety and legal compliance purposes.
• Transaction records: Retained for 7 years in accordance with financial record-keeping requirements.
• Safety and ban records: Retained indefinitely to prevent re-registration by users removed for safety violations.
• Analytics data: Retained for up to 50 months.
• Server logs: Retained for up to 1 year.

§10 Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption in transit (TLS/SSL) and encryption at rest
• Access controls and role-based permissions
• Regular security audits and vulnerability assessments
• Secure data storage with reputable cloud infrastructure providers
• Employee training on data protection and privacy practices

No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If we become aware of a data breach that affects your personal information, we will notify you in accordance with applicable law.

§11 Children's Privacy

courtme.ai is intended exclusively for users aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we learn that a user is under 18, we will immediately terminate their account and delete their data. We cooperate with the National Center for Missing & Exploited Children (NCMEC) and report any suspected child exploitation material.

If you believe that a minor has provided us with personal information, please contact us immediately at privacy@courtme.ai.

§12 Third-Party Links

Our platform may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review the privacy policies of any third-party services before providing them with your information. This Privacy Policy applies only to courtme.ai and services operated by CourtMe, Inc.

§13 IRL Mode & Events

When you join courtme at a partner event ("IRL Mode") — for example by scanning an event QR code or entering a join code — the following applies in addition to the rest of this policy:

• What we collect at events: the event you joined and the host/QR code that referred you, the profile information you create (including your selected intent, such as networking, friendship, or romance), your in-app activity at the event, and the standard account, device, and usage data described in Section 1.
• Event matches are temporary; your account is not. The matches generated for an event are removed after the event ends. Your account, profile, and messages are retained on our systems after the event (subject to Section 9, Data Retention) so you can keep using courtme — removing event matches does not delete your account or your data.
• What the host sees: event hosts receive aggregate statistics only (such as the number of scans, signups, and matches). Hosts do not receive your name, contact details, profile, or messages.
• Event & promotional notifications: we may send you in-app push notifications about future events from the host whose event you joined, and about courtme. You can opt out of these in your notification settings (service and safety messages may still be sent).
• In-app advertising: we may show advertising or sponsored placements within the app. This is handled under the advertising and "sale/sharing" disclosures in Sections 3 and 7 and your opt-out rights there continue to apply.

§14 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on this page, updating the "Last updated" date, and, where appropriate, notifying you by email or through an in-app notification.

We encourage you to review this page periodically. Your continued use of our services after the posting of changes constitutes your acceptance of the updated policy.

§15 Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

CourtMe, Inc.
Privacy inquiries: privacy@courtme.ai
General inquiries: hello@courtme.ai
Website: courtme.ai